Appeals procedure for candidates

Scope
An appeal is a procedure through which a Centre may be challenged on the outcome of an enquiry about results or, where appropriate, other procedural decisions affecting an individual candidate.

The groups which need to be included
The procedure will only cover candidates.

The principles
In developing a Centre Appeals procedure, the following principles should be addressed:

• format of the submission of the Appeal (usually this would be written)
• assessment outcome appeals will investigate the procedures followed and will not include a review of candidates work
• retention of candidate documentation during Appeal procedure
• expected timescales for responding to candidates
• the stages in the procedure are transparent
• the learner is referred to a third party in case of unresolved Appeals e.g. Awarding Body Appeal’s policy and procedures.