Save as Word document |
Business Development: communication & empowerment
Unit Code: AE82CY004
Credit Value: 2
Unit ID: CCY050
Last registration date: 16/11/2012
|Purpose and Aim:
Describe the principles behind Releasing the Creativity of the entire workforce – inspiring the workforce for innovation
|The learner will
||The learner can
|1. ||Understand the need for effective four-way communication within an innovative organisation.|
|1.1 ||Compare the existing communication systems within the business with the People for Profit/Performance model of four-way communication.|
|1.2 ||Demonstrate the need for change with respect to employee engagement with requirements to generate ideas to boost profits.|
|1.3 ||Illustrate how “front line staff” can make significant contributions to the improvement of systems and processes.|
|2. ||Recognise how to engage the workforce in contributing ideas on how to improve the business.|
|2.1 ||Select a business case for empowerment and investment in Learning and personal development of staff.|
|2.2 ||Describe how self-directed work teams can improve accountability and positive outcomes through empowerment.|
|2.3 ||Outline a plan for the delegation of a specific task.|
|2.4 ||Demonstrate how cross functional teams can deliver:-|
• improved quality
• cost reduction
• delivery performance
• improved environmental performance.
- Case study
- Oral question and answer
- Written exercise
- Reflective log/diary
- Group discussion
- Practice file
Further assessment guidance is available here.
There is no specific assessment information to be used with this unit.
There is no information regarding specific assessor requirements for this unit. Centres should select assessors who are trained in assessment, and who have subject specific competence to assess at this level.