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Business Development – Communication and Employee Empowerment
Unit Code: AE84CY002
Level:
Four
Credit Value: 4
Unit ID: CCW918
learndirect: AE8
Sector: 15.3
Last registration date: 31/07/2014
Status:
Currently in consultation. Last registration date:
| Learning Outcomes |
Assessment Criteria |
| The learner will |
The learner can |
| 1. | Understand the need for effective four-way communication within an innovative organisation. |
| | 1.1 | Critically compare the existing communication systems within the business with the People for Profit/Performance model of four-way communication.
| | 1.2 |
Evaluate the need for change with respect to employee engagement with requirements to generate ideas to boost profits.
| | 1.3 |
Develop a detailed plan to restructure communication in the organisation in order to achieve the changes discussed in 1.2.
| | 1.4 |
Explain how “front line staff” can make significant contributions to the improvement of systems and processes. |
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| 2. | Demonstrate how to engage the workforce in contributing ideas on how to improve the business. |
| | 2.1 | Develop a business case for empowerment and investment in Learning and personal development of staff.
| | 2.2 |
Make a case for self-directed work teams to improve accountability and positive outcomes through empowerment.
| | 2.3 |
Develop complete ‘whole tasks’ for effective delegation.
| | 2.4 |
Develop a plan for the delegation of a ‘whole task’.
| | 2.5 |
Explain how cross functional teams can deliver:
a) improved quality;
b) cost reduction;
c) delivery performance;
d] improved environmental performance. |
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Assessment Methods:
- Report
- Written exercise
- Reflective log/diary
- Performance/exhibition
- Practice file
Further assessment guidance is available here.
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Assessment Information:
There is no specific assessment information to be used with this unit.
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Assessor Requirements:
There is no information regarding specific assessor requirements for this unit. Centres should select assessors who are trained in assessment, and who have subject specific competence to assess at this level.
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