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Problem Solving at Work
Unit Code: AF71WN001
Credit Value: 3
Unit ID: BZZ711
Last registration date: 31/07/2014
Expired at review. Last registration date: 31/07/2014
|The learner will
||The learner can
|1. ||Demonstrate an understanding of a problem that could be encountered when undertaking work related tasks.|
|1.1 ||Identify one problem in the workplace.|
|1.2 ||Describe the problem identified in 1.1.|
|2. ||Understand that there can be several ways to solve a problem.|
|2.1 ||State the steps involved in two different ways of solving the problem identified in 1.1.|
|2.2 ||Describe the implications for each of the different ways of solving the problem.|
|2.3 ||Give two examples of information required to solve the problem.|
|2.4 ||State how the information was obtained.|
|2.5 ||Discuss the importance of self-control and self-management when solving the problem.|
|2.6 ||State one solution to the problem identified in 1.1.|
|3. ||Demonstrate an understanding of the importance of review/reflection in problem solving in the workplace.|
|3.1 ||Identify if the chosen solution was effective.|
|3.2 ||Discuss whether the problem could have been solved in a different manner.|
|3.3 ||Identify how other people's views affected the problem solving process.|
There is no assessment information available for this unit. Assessments used should be fit for purpose for the unit and learners, and generate evidence of achievement for all the assessment criteria.
Further assessment guidance is available here.
There is no specific assessment information to be used with this unit.
If not specifically stated in the assessment information, a plural statement in any assessment criterion means a minimum of two.
There is no information regarding specific assessor requirements for this unit. Centres should select assessors who are trained in assessment, and who have subject specific competence to assess at this level.